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They are charging me for another month when I no longer need them, and I was never told this would be on on going charge. I emailed them cancelling acct got a ticket # which means nothing. They have no integrety awful

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worked for me for awhile until it didn't. When it didn't, I could get no one to respond to my report of problems. Canceled the program after no response from PCS using their phone line and a follow up letter. Then, today, 6 months later, I received an email stating the credit card I used would be billed again for the service. Called the PCS number to remind them I had canceled the service and to let them know the credit card I used had been... Read more

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Terrible service, dropped calls, kick backs to jails..predatory pricing

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They told me that I would be able to talk to an inmate 30 minutes a day for the whole month for $29.95 plus the first time would charge an extra 14.95. They charged me almost $45.00 for everything. All they did was changed my phone number. The inmate could never get through to me. I try to call their number and the phone system they have kept hanging up on me.They really have not run into the right person yet. It's a shame that you have to steal... Read more

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OMG where do I start! I paid these people 113.00 and they did NOTHING for me. I'm trying to reach them by phone and The recording says I'm first in line but after I hold for three minutes it disconnects my call I done this five times now. I'm so upset! I don't have this kind of money to just say ohh well!! These people are such a rip off something needs to be done! They are taking money that hard working people can't afford to loose! Grrr Read more

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I paid 70.00 to have my daughter call me. I haven't received nothing on return. I don't think this is right.

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These people are very rude and ***. I i dont need the service not even 4 hours later to find out i dont need these service. They lady hung up in my face after i asked her how can they help me. I'm mad because they took all i had.

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May 31, 2015 order service from Inmate Solutions. 1 month setup fee at $14.95 monthly service $29.95, totaled at $49.28 advanced. Approximately 45 minutes later, I e-mailed a cancellation ticket, realizing and finding out this service would not be needed. Received an e-mail stating I would not be able to get a refund....Their provider had already assigned me a number and it had been paid for. I have also e-mailed them this morning and... Read more

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Prison call solutions took money from my card and i havent been able to get phone call from my child in prison yet. They also dont refund money or let anyone talk to inmate.

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I have been trying to simply pay my bill I have been dealing with this company for a couple of months and I have had such luck up until now I've been well satisfied.

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