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I have tried for months to get them to stop charging me with no results. I contacted them repeatedly and they said they closed the account then they charged me again today. These people have to be stopped! My daughter has been home since July. When I first contacted...
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1.0
#1382707
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Prison Call Solutions - Bad business

Today September 3-2018 I paid 43$ for the unlimited monthly plan plus start up cost. I’m still paying full price for my calls and was refused a refund via email. I’m canceling my bank card because once I asked to be canceled from the service they stop responding. I lost my money and even with the alternate number they gave me for my family to call I’m still paying Securus.
1.0
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#1345954
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Prison Call Solutions - This Company is a fraud

I’m an elderly woman living of a fixed income Prison calls Solutions stole $43.95 and I cannot communicate with my loved one in jail there services are no Good they refused to give me a refund this Company is a Scam!!!
1.0
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#1335463
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Want to cancel account and have monies refunded.... asap. have not been able to connect with son at all, He can not call me at all. Number does not connect with home phone or does not go thru ..... am not happy with service and want my money back. asap. I have two...
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I didn't like
  • Being invoiced for a service they did not provide
  • No service
#1297193
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Prison Call Solutions - Dont deal with this company

I know the owner of this Company and he as dishonest as they come. DOESN'T pay employees, when money is owed he just stops communicating, refuses to refund clients. What goes around comes around.
#1295409
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on the 9th of may they took 78.00 dollars for a phone number and i couldnt use it in the prison so i ask for a refund of my money and out right told me no refund i also didnt even use there service they are robbing poor people of there money and cant even talk to you...
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Anonymous
Anonymous

Do NOT use this service. It's a scam. Paid $63 for 3 months unlimited. It's not unlimited. You pay for a phone number. Then you have to set it up on IC Solutions and fund the ...

#1254972
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FOR ANYONE WHO DOES NOT WANT THEIR MONEY STOLEN I WOULD NOT USE THIS WEBSITE THEY STOLE MYMONEY CUSTOMER SERVICE WIL NOT ANSWER BIGGEST PIECE OF *** WEBSIT EVERTHEY DO NOT CARE ABOUT YOU,YOURMONEY, OR YOUR LOVED ONE ALL THEY WANT IS TO STEAL YOUR MONEY AND NOT GIVE IT...
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1.0
I didn't like
  • Nothimng
#1247331
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I found the information for Prison Call Solutions connected to the Securus phone sign up website. I was trying to contact my brother. Sadly, I was unaware of the rules regarding Securus phone calls. In the application you have to submit last months phone bill on top of...
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1.0
I liked
  • What they advertised
I didn't like
  • Being invoiced for a service they did not provide
#1224893
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Prison Call Solutions - Scam Calling Service for Inmates

I ordered and paid for 3 months of what I thought would be for unlimited call from inmate. I tried to ask for refund when I found this is not true. Unfortunately its the same rate as any other call with no discount. I'm out 63 dollars which includes a service fee. Thanks for the Lesson
#1203929
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Prison Call Solutions - Total scam company

I got the prison call solutions monthly plan and realized I didn’t need it and emailed them the same night for a refund and to cancel my plan. After I didn’t have a response by Tuesday I emailed again and then they said they can’t give refunds. I never even used the service or the number they gave me. Total scam!!
1.0
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Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1152115
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